Training Coordinator at Accord on Fire and Building Safety in Bangladesh

The Accord on Fire and Building Safety in Bangladesh (“Accord”) is a legally binding agreement between international trade unions IndustriALL and UNI Global, Bangladesh trade unions, and over 200 international brands and retailers (Companies).  International NGOs, including the Clean Clothes Campaign and the Workers’ Rights Consortium, International Labour Rights Forum and Maquila Solidarity Network are witnesses to the agreement.  The International Labour Organisation (ILO) acts as the independent chair. The Accord is an independent agreement designed to make all garment factories in Bangladesh safe workplaces.

Terms of Reference:

A bi-lateral Accord Working Group on Worker Participation developed a 4 component workplace program to operationalize the workplace programs of the Accord which was approved by the Accord Steering Committee. 

The four components of the workplace program elements of the Accord are:

-The right to refuse dangerous work.

-Joint occupational safety and health (OSH) committees.

-OSH complaint mechanism.

-Comprehensive training programme.

The Accord requires a senior manager, to be based in Dhaka, to develop, lead, and fully operationalize the 4 distinct elements of the Accord workplace program. The Training Coordinator (TC) will work closely with the Chief Safety Inspector (CSI) and under the supervision of the Executive Director to lead the overall training and workplace programs of the Accord. In coordination with the CSI and ED on technical content, the TC will be responsible for the training staff; development and delivery of a comprehensive building, fire, and workplace safety program; supporting joint OSH committees at Accord listed factories and for training factory level labour-management safety committee members and other employees (including security staff) on the application of and compliance with the safety and health provisions of the Accord.  The TC will be responsible for the training staff training and professional development to ensure their full competence in delivering the workplace program elements of the Accord 

The TC will be responsible for the recruitment, training, and supervision of the Accord OSH committee support staff.  The TC will have supervisory responsibility of the Accord Field Resource Persons (FRPs) assigned to the field to conduct worker outreach on various Accord elements including:  worker information on and support for safety remediation and supplemental outreach and field level support on OSH complaints and right to refuse dangerous work protections. 

The TC will be responsible for the outreach programs and for operationalizing the Accord right to refuse dangerous work protections and the OSH complaints mechanism.  The TC will be required to train Accord trainer and complaint case handler staff on teaching workers about these elements of the Accord and to ensure that OSH complaints and right to refuse protections are processed and resolved in a credible, consistent, and procedurally rigorous and fair manner. 

The TC will be responsible to ensure OSH complaints resolutions and right to refuse dangerous work cases are implemented and reported on in accordance with the Steering Committee approved proposal.

The TC shall ensure that all Accord work and staff engagement on OSH elements are delivered and performed from a perspective of the responsible exercise of OSH rights and with a constant view towards remediation and peaceful resolution.

The TC shall ensure that factory level safety committee members and other employees of Accord signatory brand supplier factories are trained and receive informational materials on and on how to utilize the right to refuse unsafe work protections and the safety and health complaint mechanisms of the Accord.  An important component of the training program and TC’s work is to ensure that the training leads to functioning, bi-partite factory level OSH committees and OSH monitoring and enforcement systems at the factory level.

The TC will work with other Accord signatories to align existing training programmes to ensure they are consistent with the training objectives of the Accord.  S/he shall ensure that trade unions, brands, suppliers, and specialized local experts are appropriately consulted on the training programmes.

The TC shall be responsible for ensuring workplace program records and data are integrated into the Accord tracker and FFC data bases in accordance with the Accord data management plans and strategies.

The TC shall be based in Dhaka, Bangladesh.

Duties and Responsibilities:

  • Recruit, train, build, and supervise a qualified and effective team of safety and health trainers and OSH committee support assistants;
  • Design, develop, and deliver audience appropriate, inter-active training programs and training materials on the safety, health, and safety committee work of the Accord;
  • Train and further build the capacity of Accord complaint handlers to ensure quality control of investigations, complaint meetings, and resolutions;
  • Develop the implementation strategy and delivery plan for the Accord safety and health training components;
  • Monitor the work of the training teams/trainers and OSH committee support staff  to ensure quality standards, timely delivery, and adequate transfer of knowledge to target audiences/trainees;
  • Establish and maintain data on safety and health benchmarks, indicators, and outcomes in order for the Accord to measure the impact of the workplace programs and training components;
  • Provide monthly reports to the ED with qualitative and quantitative information on implementation and any obstacles/problems related to the workplace and training programmes;  
  • Provide input on safety and health complaints received under the Accord and carry out training aspects of Corrective Action relating to such complaints;
  • Perform other safety and health, training, OSH committee support, and OSH complaints related assignments as necessary.
  • Support the development and coordination of worker outreach centres.
  • Perform related duties as assigned by the Accord ED or CSI.


The ideal candidate will have knowledge of most of the training disciplines described below. It is understood that the successful candidate may not have expert-level knowledge in all these areas and shall have access to consultation with other experts as reasonably required.

  • Bachelor's degree or higher, preferably in social, political or pedagogical sciences.
  • Experience in worker and management training with specific experience in training on safety and health, labour compliance, and/or related disciplines.
  • Knowledge of trade unions and employers in production contexts, industrial relations, and approaches to genuine labour-management engagement.
  • Thorough and demonstrated knowledge and capacity in designing training programmes, materials, and methodologies, large-scale training programme delivery, and monitoring, reporting, and evaluation. Special consideration for experience in popular education methodology.
  • Experience in leading and attending to organizational details of large scale, workplace based programs with workers, unions, employers, global companies, and relevant stakeholders.
  • Experience in labour and industrial relations and social dialogue between employers and unions/worker representatives.
  • Experience with workplace, worker representative elections procedures.
  • Experience with workplace dispute resolution systems, procedures, and implementation of resolutions.
  • Minimum 10 years of relevant experience.


  • The skills necessary in establishing and managing a staff/team and to administer a budget approved by the Steering Committee are essential.
  • Evidence of social and cultural sensitivity; knowledge of human and labour rights are important assets.
  • High level communications skills; both oral and written.  English is essential.  English and Bangla preferred.

Good computer skills including with word processing, spreadsheet, presentation, and preferably, desktop publishing programs.

Qualified candidates may electronically submit their CV along with a cover letter to the Accord Executive Director at [email protected] by midnight 21 October 2015 CET.

Only candidates selected for interview shall be contacted by the Accord.

Job title: Training Coordinator

Location: Dhaka

Closing date: 21 October 2015